Occasionally our support team may request access to your server for installation or technical support. If you're able to provide access to our staff we highly recommend using public-key authentication. See our SSH public key below. Please do not share password credentials in support tickets unless absolutely required.
ssh-rsa AAAAB3NzaC1yc2EAAAABJQAAAQEAnOR61mQQffXWGx5sC/aefrL285WFzU6wgkxILSULCM6eY7qA9d8PwEPo31PEdgKUWpCq0WaZlUTwsh7U/PQUhFgt8/lbdjWTOcgNBuuQGdsjrBUQ3gukSaxgFOsc/14k1gDDtXTM5lhutn1mVivN69NSJDtzRkLVKYb3/KQ5ARKbKbP2I7i/7uwJwGTOkaujy2V+2csMJnY3aGroy3WBxVabzLw5Dh1Ssuhve/UOD3KJbwZodjINEm99eWIGPV8gFTmqQJsLndbIqC0j7R79OqBPZiYYV97QP4/I2VC9CKzM1eh2m0WntRpqBHXyxNdRH5m+gSuXWoa69DW+dZ+Aow== firstname.lastname@example.org
To add the public key to your Linux server, edit your SSH user's authorized_keys file and copy/paste the above key onto a single line (it should not wrap). The authorized_keys file is typically located at ~/.ssh/authorized_keys, where ~ signifies the user's home directory. R1Soft installation and support require root-level access.
Our support department will connect from the IP address: