We would like to notify you about scheduled maintenance in Frankfurt, Germany. During this maintenance we will perform major storage system upgrades that will resolve various bugs that we are dealing with at the moment (what resulted in previous maintenances in Frankfurt) and improve storage system stability and performance.
The maintenance will be performed throughout June and first half of July, during it the Cloud servers will be transferred to a new cluster one by one, however, this procedure will require the cloud servers to be shutdown for a time the server needs to be transferred, depending on the size of the server's disk. After transfer, the server will automatically be started for you to continue using it.
As there are many Cloud servers in Frankfurt, we have put a lot of effort in scheduling the transfers in a way that the client would have all the impacted VMs transferred in one day, however, we can only point you to the day that your VMs will be transferred, not the exact hour.
The approximate time it would take to transfer the VM in hours can be calculated by dividing the disk size of the server by 300.
Cloud Servers, located in Frankfurt, Germany, are scheduled for a transfer at:
2020-06-23 06:00 - 15:00 UTC
Again, we would like to point out, that your servers will be stopped, transferred and then started again one by one during this scheduled time window.
In case you have any questions, feel free to submit a ticket or write directly to email@example.com